Shopping online - Beginning to shop

To browse our website, you can start by selecting one of the options from the list of categories on the top side of the page or see our product selections.

You can then narrow down your search through the search bar on your top right side, directing your search to a more easier way to find what your looking for. We've also included a select section at the right side of Search bar for more faster help.

Click on the photo of the product you are interested in to see it in more detail.

Online Guide - Product details

The Product Section allows you to look into the item in detail, before adding it to your Shopping Basket by clicking on it.

All the information of the product will be displayed at the right side of the page, contains the details of your item and price, and also given you option on selecting the size and colour before adding it.

Online Guide - Addition Promotion

Special promotion items and free promotion items will only be displayed at the next page before the checkout page, when your total payment are up to a number given by the promotion item.

As much as addition Promotion, other Promotion products will also be displayed at the beginning of the page to view.

Shopping Basket - Completing your shopping

Remember, You must enter your delivery detail if your address is different from your personal detail and insert your Credit or Debit Card information (if you have chosen this method of payment) in the Payment Page.

All details of your order can be reviewed in the Order Confirmation Page. Please remember that, once an order is completed, it cannot be modified in any way.

Your purchase will be complete when you are in "Thank-you" Page, where you will find your Order Number with all your item. Within a few minutes you will also receive an e-mail confirming your order.

Payment and Refund - Paypal payment

You can also choose to pay with Pay-Point or Pay-pal through the link provided in the payment section. Pay-Point and Pay-pal is integrated as a secure payment site in the method of buying online.

Please visit www.paypoint.com and www.paypal.com for more information.

Deliveries - Delivery charges

UK Standard Shipping
Delivery in 3-6 working days
£ 4.50

UK 'Next Day' Shipping
Delivery in 1-3 working days
£ 6.00

Express Shipping
Delivery in 1-3 working days
£ 16.00

European Standard shipping
Delivery in 4-8 working day
£ 7.50

Rest Of The Standard Shipping
Delivery in 8-14 working day
£ 12.00

Deliveries - Shipping option

if you choose to place your order in the UK before 4.00pm form Monday to Thursday, it will be dispatched the same day by Royal Mail to arrive the following day or the day after between 9am-5pm

Please note that delays can occur in customs, and these delays are beyond our control.

Orders made from a Country different from the one you are shipping to, or to addresses to which the deliveries services cannot ship (P.O. Boxes or General Delivery/Poste Restante addresses), will be canceled with a email confirmation.

Payment and Refund - Paypal payment

Giving ready to registered and been apart of Ancas users can be the many way of taking advantage of our offers and addition benefits below. use your account to save your favourite products in your home page adding your shipping addresses save to your "Address List" to complete the checkout process more quickly access all information regarding orders and returns through your Order Lists. Special design products for personal collection. New update & promotion sale.

My Account - Change your details

If you decided to update your registration details at any time: log in to My Account and select My Details section on your Account setting. Click SAVE CHANGE to save your setting.

If you have forgotten your Password click on the link Forgot your Password? which can be found in all areas of the website where your account details are required. Enter the e-mail address with which you registered and you will receive an e-mail with the necessary information in a matter of minutes.

Return - How to return

NOT SATISFIED WITH YOUR PURCHASE MADE?

Your satisfaction on all products purchase is important for us. if for some reason you are not completely satisfied with your purchase, you may simply return one or more items to us. it is not possible to return or exchange one or more items if they not return in their original condition within 7 working days of the receipt. Please read the required condition.

Return - Required condition

All products come with an identification tag attached with a disposable seal, we will remind you not to remove the tag or seal. all products returned to us in the same condition in which they were delivered to you, will be accept.

Please we recommend you when shipping the products back you used a delivery service that insures you for the value of the good, for the returning cost of your items to us will be under your responsibility.

Before posting your return please verify that the products are in the same condition you received them and you have meat all the requiring condition on the products; in the event of not been accepted. Any unacceptable items will be shipped back to your address at your expense.

Returns - My return

Checking Status On Returns.

An email will be send to your mail box to confirm your product received by us.

Your Credit notification.

A Credit note will be issued (excluding delivery change) on receipt, or you can exchange for a different side or colours, if preferred for some products are not non-returnable. Please check for items detail when purchasing.